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Vivamus aliquam ornare sapien, a suscipit nisi convallis vel. Etiam gravida sollicitudin felis nec ullamcorper. Fusce molestie scelerisque sem, sit amet adipiscing risus. Pellentesque a nisi eu enim suscipit semper. Maecenas vestibulum ornare libero, a ullamcorper massa tincidunt in.Read More
It feels like a while since I last blogged about social customer care, despite it being one of the areas of social media management and strategy that fascinates me the most. In my time spent working in social media, I’ve observed brands and businesses evolve their clunky social care processes, into smart, well-oiled social service…Read More
Are you struggling to find time to do everything you want to on social media? It’s not uncommon that in a busy day with meetings, planning and everything else, social media can sometimes slip down the list of things to do… However, luckily, there are ways to help. Why would you schedule posts/tweets? There is…Read More
Fresh from unravelling truth within the NHS, examining the issues of South African police and children in the Taliban, the current series of the award-winning Channel 4 documentary Dispatches turned its attention towards social media last night. In the programme, entitled ‘Celebs, Brands and Fake Fans’, the Dispatches team investigated the shady side of social…Read More