Search results for "google"

Social Snapshot: Google who? Social search has stolen your customers’ queries

Social Snapshot: Google who? Social search has stolen your customers’ queries

Social search is now the front door to discovery. Recent DataReportal figures show nearly half of product journeys start inside TikTok, Instagram, or Pinterest. Google gets the hand-me-downs. If your search plan still stops at blue links, you’re bleeding attention and margin to faster-moving rivals. Below, you’ll find…
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Social Snapshot: Google Who?

Social Snapshot: Google Who?

Why Social Search is the Future of Digital Discovery It’s happened. Social media isn’t just stealing Google’s lunch, it’s throwing the whole search game into a blender and serving it up as a trending TikTok sound. For years, brands obsessed over traditional SEO (long-tail keywords, backlinks, meta…
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More than 70 types of businesses can now advertise on Google

More than 70 types of businesses can now advertise on Google

With the demand for trusted local services on the rise and more businesses looking for ways to reach new customers. Google originally launched Local Services Ads with home service businesses, but now they’re expanding the offerings by introducing five new categories. Businesses that fall into Education, People Care, Pet Care,…
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Presenting ‘Social Relevance at Scale’ at Google’s Squared Online

Presenting ‘Social Relevance at Scale’ at Google’s Squared Online

immediate future is invited to speak at Google HQ
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Will Cameo be Google’s route into social media?

Will Cameo be Google’s route into social media?

You have to give Google full marks for effort. While the list of social media failures is pretty lengthy, they’ve not let that deter them from making further attempts. This time around, they’ve at least got a toe in territory that they can claim as their own. With Cameo, Google…
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Latest Google feature brings mainstream social AR marketing one step closer

Latest Google feature brings mainstream social AR marketing one step closer

The latest news out of Google is that they’re opening up Maps so developers can create the next big mobile gaming phenomenon, in the mould of Pokémon Go. While initially this seems like great news solely for gaming, there’s no reason this shouldn’t get marketers excited too. The…
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Google is great at gamifying machine learning

Google is great at gamifying machine learning

The latest trend on social? In the US, it’s comparing yourself to 70,000 works of art and sharing your best match. Sounds fun, right? However, there’s a lot more cool stuff going on in the background than you think. Google has been experimenting with gamifying AI algorithms…
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Google set to Stamp on Snapchat

Google set to Stamp on Snapchat

After a Google bid for Snap Inc. last year was rejected, it seems that the company has been busy creating an alternative to Snapchat Discovery. It is reported to be called Stamp. A mash up between ‘St’ and ‘AMP (Accelerated Mobile Pages). Right now, all we have is leaked news.
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Why Google+ remains important

Why Google+ remains important

Back in 2010 rumours began to surface that the big G was working on a new social platform. I encourage you to remember what a carefree time 2010 was. Usain Bolt was world sportsman of the year. Barack Obama still had, mostly, black hair on his head. Sophie Dahl married…
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Is Snapchat’s new product going to make a spectacle out of Google?

Is Snapchat’s new product going to make a spectacle out of Google?

I know what you are thinking not another Snapchat blog but it’s hard to not cover this social media maverick when they continue to innovate at the rate they do, and their latest innovation is not digital it’s physical. If you asked me 10…
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Should Google buy Twitter?

Should Google buy Twitter?

Now, there’s a question! The issue of one of three giants buying Twitter has started gaining some serious traction over the last few weeks. Those giants are, of course, Apple, Facebook and Google. Although there is a viable case for Apple to buy the flagging social network, it seems that…
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Facebook VS Google – Who will reign victorious in Online Advertising?

Facebook VS Google – Who will reign victorious in Online Advertising?

Facebook’s presence is becoming ever more omnipotent, as Sir Martin Sorrell stated how Google’s dominant position in online advertising is threatened by the social networking giant. This may not be surprising to some, as Facebook beat YouTube in terms of desktop video views for the first time in August 2014,…
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Google Glass hits UK shores!

Google Glass hits UK shores!

OK! I am going to come out and and say it – I am very excited about yesterday’s launch of Google Glass in the UK. As a bit of a technology and social media geek, this is awesome news and I can’t wait to see the British public’s reaction to…
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2014: The year of Google+?

2014: The year of Google+?

It’s that time of year when we dust off the crystal ball and try to predict and prepare for what 2014 holds for some of our favourite social networks. And here’s what Bakti expects to see this coming year! Facebook: I’ve seen A LOT of articles peppered around the net claiming…
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Hummingbird, Hangouts and now Helpouts: Google takes ‘How to’ content to a new level

Hummingbird, Hangouts and now Helpouts: Google takes ‘How to’ content to a new level

[vc_row][vc_column width=”1/1″][vc_video link=”“][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Are you struggling to cook a specific dish and need urgent cooking advice? Or looking to improve your home but need guidance from someone who knows best? Or are you having computer problems and need help fixing it? Sometimes it’s helpful to speak to someone who has…
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Google+ go enterprise social with closed communities

Google+ go enterprise social with closed communities

G+ yesterday launched another new platform development allowing organisations and employees to create private communities. This is a very ‘social business’ move, with G+ following in the footsteps of LinkedIn’s open and closed groups. The hope is that organisations and its employees flock to the platform to connect through discussion threads…
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Google takes hashtags to a whole new level

Google takes hashtags to a whole new level

It may be seven years since Twitter revolutionised the hashtag, but Google Plus is fastly finding new ways to take the hashtag further, and in different ways than ever before. Of course it helps when you own the biggest and most popular search engine in the world. And the most…
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More about Google+, Authorship and SEO

More about Google+, Authorship and SEO

Any business, alert and looking to drive natural search is already running Google+ and Facebook accounts at the moment. Facebook because people are using it and Google+ because it is this persistent beast, which is ignoring popularity and instead providing fantastic ingredients for functionality and the ability to…
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The curious case of Google+

The curious case of Google+

From its inception in 2011 Google+ has been through a lot of teething problems and struggles. This year the platform seemed to gain more clout when it was announced that it was ranked as the world’s second-largest social network, at 190 million active users, with 100 brands…
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Three things I like about the new Google+ layout

Three things I like about the new Google+ layout

It has been more than a month since Google+ announced its new design, so I thought it is a good moment to reflect on how the changes have affected the way I use the platform. If I am being honest, they really haven’t. Despite the way G+…
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Are Enough Brands Exploring the ‘Social Relationship’ with Google Analytics?

Are Enough Brands Exploring the ‘Social Relationship’ with Google Analytics?

The ‘Social Relationship’ tool within GA is not a particularly new tool, however, are brands using it enough? Brands are very familiar with using the traffic referral reports and setting up goals to identify where direct conversions are coming from, but the ‘relationship’ between social interaction and conversions drives a…
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Meet the new Google Maps…

Meet the new Google Maps…

Google Maps has been re-released with a completely new look – and I have to say it looks amazing. The new Google Maps seamlessly incorporates Google Earth and Street View – allowing users to take a peek at anything from how Earth looks in space to clouds moving in real…
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Why is Google’s research of the online customer journey so significant?

Why is Google’s research of the online customer journey so significant?

Google has developed yet another mind-blowing research tool. Despite the rather unimaginative name, “The Customer Journey to Online Purchase”, it nevertheless provides extremely valuable data to boost the imagination of online marketers, providing even further evidence to treat social media as an integral part of any serious marketing strategy. So…
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With 41 new features, it’s all change at Google Plus!

With 41 new features, it’s all change at Google Plus!

  It is one of the big players in the world of social media, with over 300 million active users and a place at the social media top table. Not content with being the world’s second largest social network and being used by 25 per cent of…
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Gazing into the crystal ball of B2B in social: Google+ looks to be the next big event

Gazing into the crystal ball of B2B in social: Google+ looks to be the next big event

Social media is a fast-moving, ever-evolving beast – for all marketers it’s a constant challenge to stay one step ahead of the game. We can’t be 100% sure of the future of social, but we can certainly have a jolly good inkling… The results of B2B Marketing’s Social Media Benchmarking…
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How to use hashtags on Google+, Twitter and LinkedIn

How to use hashtags on Google+, Twitter and LinkedIn

Hashtags have become the standard way to label social media posts, not only on Twitter but also on Google+ and increasingly on LinkedIn. Monitoring hashtags is an easy way to spot a social media trend and to respond accordingly. However, it is rather unclear what kind of hashtags tend to…
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Google Plus – where is the value?

Google Plus – where is the value?

After casting my eye on the infographic below there was one particular statement that caught my attention… Google+ pages appear in search results for 30% of brand terms searches for  brands with G+ pages (up 5% from Feb 2012) In a bid to do some quick and dirty bit of…
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Should we take Google Plus seriously?

Should we take Google Plus seriously?

A recent study shows that Google Plus is now the second largest social network in the world. According to GWI, there are now 343m people using the platform, and it is hardly surprising. Google is integrating the existing user base of Gmail into G+ and continues to…
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Facebook Graph Search vs. Google Plus: Who will win the battle for social search?

Facebook Graph Search vs. Google Plus: Who will win the battle for social search?

Facebook unveiled Graph Search last week amid a flurry of hype: offering the possibility to discover new information, people, and places that relate to your interests. Many saw Facebook’s move into social search as an attempt to steal some of Google’s thunder and attempt to…
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Why 2013 is the year of Google Plus

Why 2013 is the year of Google Plus

Last year Instagram was the new up-and-comer on the social media landscape, exploding onto the scene and earning a $1 billion pay check from Facebook. With 58 photos being uploaded per second and well over a billion photos uploaded to the site as of May 2012, Instagram was clearly the…
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New functionality for Google Plus Business boosts engagement and customer service

New functionality for Google Plus Business boosts engagement and customer service

Accumulating connections on Google+ isn’t a problem for some brands – take Cadbury UK with nearly 3 million! But for others, growing the size of the community remains a big challenge when using Google+ Business. The art (and little bit of science) of growing the follower and fan-base for business…
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Some Juicy Google+ Stats & Facts

Some Juicy Google+ Stats & Facts

It’s been over a year since its launch and yet many marketers still don’t quite know what to make of the latest social network, Google+. It’s usually described as the platform for techy geeks (like us!) who have registered a profile and are now expectantly waiting to see whether the network will…
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5 Tips to Use Google Hangouts in B2B Marketing

5 Tips to Use Google Hangouts in B2B Marketing

  It’s been over a year since Google released their challenger to Facebook’s rule on top of the social media pyramid, in the form of Google Plus. Launched in June 2011, the search giant hoped that Google Plus could strike a huge blow to Facebook’s dominance of the social media…
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How many of your Twitter followers are on Facebook and Google +?

How many of your Twitter followers are on Facebook and Google +?

Ever wondered how many of your brand’s Google+ circles are repinning away on Pinterest?  Or how many of your LinkedIn connections also use Twitter?  And just how many global users does Facebook have this week? Wonder no more! Global Web Index has shed some light on engagement patterns across social…
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Cadburys show that Google+ is worth a go

Cadburys show that Google+ is worth a go

Google+ has been rifled with issues and skepticism since it began. The social platform has been criticised for its lack of activity and for being too small to be taken as a viable social media platform for brand use. Moreover brands have not always been sure about best practice marketing…
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4 points for a marketer to consider before venturing into Google+

4 points for a marketer to consider before venturing into Google+

Before hastily setting up a Google+ page for your business, you need to step back and consider whether there is any value in joining the early adopters. We pulled together 4 points to help you evaluate whether it is worth your company embracing Google+:  1.  Objective…
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Are Google+ branded pages only for Muppets?

Are Google+ branded pages only for Muppets?

Since Google’s  announcement, there has been an enthusiastic response to Google+ branded pages. Generally the applause has been loud and energetic, with over 600 news articles and innumerable blog posts. The positive response has proved interesting. After…
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Google+: how social media marketing could evolve

Google+: how social media marketing could evolve

Google+ has really got the social media world excited. Twenty-five million users in 6 weeks, makes the growth of similar social networks like Facebook and Twitter look positively stunted in comparison. And the blogosphere is just as fired up – a quick Google blog search for Google+…
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Where’s your +1 for the Google search party?

Where’s your +1 for the Google search party?

You may have seen news of Google’s latest attempt to introduce social recommendations to its platform. +1  (US only service at the moment) allows people to up vote any website they like; this can then be seen by their social connections on Google in…
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Omniscient, Omnipotent, Omnipresent: Fear Google

Omniscient, Omnipotent, Omnipresent: Fear Google

I came across an infographic entitled, ‘Fear Google’, yesterday. I first spotted it on imjustcreative, who in turn credited the source as onlineschools.org. Using bold red colours and imagery of a laughing devil, the infographic warns of the power of analytics and user data.
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Google alerts get a shot in the arm

Google alerts get a shot in the arm

There are loads of free tools out there designed to provide insight into what is being said about you or the brands and products you work for on the Internet. One such tool that is worth checking out is G’lerts.  Using…
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Google Abuserank – should you* be scared?

Google Abuserank – should you* be scared?

You may have heard that Google has changed its search algorithm and with that change, instilled the word Abuserank forever into the minds of SEO experts. According to Google they were spurred into action by the story of Clarabelle Rodriguez and the shocking (and by shocking I…
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Google News and Sharing – is social search the future?

Google News and Sharing – is social search the future?

Earlier this week Google added a subtle, but interesting addition to its search function. For some search terms, news results are now displaying a ‘shared by’ number alongside the link. For the searches I’ve tried so far, these ‘shares’ only relate to Twitter but I’ve seen other people…
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Has Google lost its buzz??

Has Google lost its buzz??

Times they are a changin’, or so it seems. The powerhouse of the internet that is Google has a pretender to its crown. Facebook has managed to gain a level of momentum that could well see it take over as the most…
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Google’s algorithms – secret recipe or evil formula?

Google’s algorithms – secret recipe or evil formula?

Rumours, insinuations and accusations have been bubbling around for a while now, but today’s announcement that the European Commission has launched a preliminary anti-monopoly probe into Google’s affairs is the first concrete action to…
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Tracking the 2010 UK election with Google Insights

Tracking the 2010 UK election with Google Insights

We recently added a new page to the immediate future blog, a social media dashboard for the 2010 UK general election. The dashboard pulls together data from various sources to provide a quick visual overview of which of the three main political parties are generating the most conversations in…
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What does Google Sidewiki mean for brands and PR?

What does Google Sidewiki mean for brands and PR?

Summary Sidewiki allows consumers to leave public comments on a sidebar attached to your organisation’s website You have no ability to delete or moderate these comments You can respond to comments, and as the owner of the website you can post a message which will always be displayed at the…
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Google, Yahoo!, Apple and Microsoft are the most talked about brands online

Google, Yahoo!, Apple and Microsoft are the most talked about brands online

Our latest research looking at brand conversation in social media shows that techie companies, [tag]Google[/tag], [tag]Apple[/tag], [tag]Yahoo! [/tag]and [tag]Microsoft[/tag], take the lead in terms of brand mentions in blogs, social networks and photo and video sharing sites.The study, launched at the Online Marketing Show examines the [tag]Interbrand Top 100 global…
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B2B Paid Social has to earn it’s keep.

B2B Paid Social has to earn it’s keep.

In this episode of the Immediate Future podcast, Tom Platt is joined by Immediate Future Managing Director Colin Jacobs to explore why B2B paid social is facing more scrutiny than ever before and what marketers need to do to prove its value. As budgets tighten and leadership teams demand clearer…
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How TikTok Shop Can Grow Your Business.

How TikTok Shop Can Grow Your Business.

TikTok has announced that TikTok Shop will officially launch in Austria, Belgium, the Netherlands and Poland on 15 June, allowing users in those countries to buy and sell products directly within the app. This latest expansion is another major step it’s ambitious plans to become a serious…
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Stop gaming the algorithm

Stop gaming the algorithm

FMCG brands don’t need more hacks. They need to understand the behaviour behind the feed. This is my particular bugbear right now. The algorithm is only useful when you understand the people behind the signals.  We get endless tips about timing, hooks, formats, posting frequency and “what the algorithm wants”,…
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The buying signal hiding in plain sight

The buying signal hiding in plain sight

Senior marketers want to understand how AI search, Reddit, comments and social conversations are changing discovery, trust and commercial impact
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Paid social tracking: why pixels, UTMs and CAPI need to work together

Paid social tracking: why pixels, UTMs and CAPI need to work together

Paid social works harder when pixels, UTM codes and CAPI are set up together. Here’s why better tracking means better insight, optimisation and ROI. Paid social is under more pressure than ever to prove its actual business impact. Problem is you can’t optimise what you can’t see and you definitely…
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April 2026: Instagram Power Shift Bonus.

April 2026: Instagram Power Shift Bonus.

Instagram has been busy lately with their updates so far in 2026. And not just a little busy the kind where you step away to make a cup of tea and come back to find everything’s shifted slightly. New features, tweaks, tests… it’s a lot to keep…
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TikTok and HubSpot: Booyah! Your Marketing in 1 Place.

TikTok and HubSpot: Booyah! Your Marketing in 1 Place.

TikTok has just made things a whole lot easier for businesses by expanding its partnership with HubSpot and it’s a big step forward if you’re looking to get more from your marketing without adding more complexity. What does this mean for your TikTok? In…
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Why Reddit needs to be on your radar

Why Reddit needs to be on your radar

Whether it’s for consumer products or B2B lead driving, Reddit has found its footing as a key platform for reaching audiences far and wide. And the best part is – it’s cheap to advertise on. 121m daily active users in Q4 of 2025 (up 19% on the year before) means…
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The AI confidence trick

The AI confidence trick

When your social is too polished to trust AI is helping marketers move faster. Fair enough. The bigger issue is that it can make weak strategy look polished enough to slip through unchallenged. AI is now embedded in the day job. GWI says 84% of advertisers and marketers in the…
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AI social search for fintech and financial services

AI social search for fintech and financial services

A 2-hour masterclass for B2B fintech and financial services marketers. Build content that gets found in social search and cited in AI answers. Includes the “hidden AI buyer”, templates, and metrics.
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TikToks Streaming Ads. Smarter Launches 2026.

TikToks Streaming Ads. Smarter Launches 2026.

Let’s be honest social media is like a train that never stops. It changes direction without warning, speeds up when you’re not ready and occasionally throws in a plot twist just to keep you on your toes. This year will be no different. So yes, buckle up it’s going to…
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LinkedIn wants YOU to post more (and pay more)

LinkedIn wants YOU to post more (and pay more)

The era of UGC driving rumbles on – with LinkedIn now saying that content generated by individual profiles is proving more effective for B2B lead/sales generation than business pages. Yes, people buy from people so we can understand this logic. We’re more likely to engage with a personal post than…
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All hail the lurkers

All hail the lurkers

Lurkers are your biggest audience and they’re deciding in silence. They watch in feeds, sanity-check you in comments, communities and reviews, then repeat whatever proof is easiest to quote internally. That’s why social feels harder, it’s no longer a click machine, it’s an answer surface. Ofcom shows AI summaries are now common in search results, and YouTube remains the UK’s biggest social utility by reach and time spent. If your story is inconsistent, your evidence is scattered, or your customer proof is buried, lurkers can’t do the job of trusting you for you.
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How do I know if my B2B social is working?

How do I know if my B2B social is working?

Yep – it’s a 101 for finding out if your B2B social campaigns and content are delivering. Think you know it all? Think again. The sands of marketing are shifting…again. Aligning metrics and business objectives. Most B2B marketers can tell you the engagement rate. And they certainly know the level…
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How 2016 broke social

How 2016 broke social

2016 is when social stopped being “posts in a feed” and became a ranked system that decides what gets seen, shared, trusted. In 2026 that same logic sits everywhere, in-platform search, Google snippets, and AI overviews that summarise your brand before anyone clicks. Ofcom says around 30% of UK keyword searches now show AI overviews, and 53% of adults often see AI summaries. The uncomfortable truth is that buyers get a machine-written version of you, then sanity-check it with humans in DMs and group chats. Brands win when their claims are clear, proof is easy to find, and real people show up consistently.
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The Organic Bounce-back Playbook for B2B Teams

The Organic Bounce-back Playbook for B2B Teams

AI is helping B2B organic content rebound on LinkedIn and Reddit, so SEO optimisation for posts has never been more important. We’ve got a playbook to help you get started on boosting that organic visibility on Google and LLMs. First things first – we do often preach here at Immediate…
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Is your feed the key to 2026?

Is your feed the key to 2026?

Buyers are hunting answers, and social is deciding who they trust The short answer Mahoosive behaviour change for customers is already here. Search is being replaced by an answer layer, and social is feeding it. When Google’s AI Overviews show up, people click less, sessions end sooner, and your carefully-crafted…
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Your 2026 plan is hiding in your 2025 panic

Your 2026 plan is hiding in your 2025 panic

Your 2026 plan is hiding in your 2025 panic I have spent the last couple of months sat with marketers who are knee deep in 2026 planning. Everyone is wrestling with the same mix of fear and ambition. Budgets are flat or shrinking, targets are going up, AI is quietly…
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Motocaddy: From cold to credible in a week

Motocaddy: From cold to credible in a week

Social that proves its value: relevant reach, stronger conversion quality, and measurement that stands up in the boardroom.
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Community isn’t a channel, it’s how your social actually works

Community isn’t a channel, it’s how your social actually works

Community isn’t a channel, it’s how your social actually works Over the last few weeks I have lost count of how many marketers have said some version of this to me: “We’re thinking about community for 2026.” Often it comes with a hopeful look, as if community will magically fix…
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Buyers decide early. Your funnel is late.

Buyers decide early. Your funnel is late.

Buyers decide early. Your funnel is late. Social Day B2B this year made it crystal clear the rulebook has changed for marketers under pressure to prove growth from social. Session after session, the same message landed from different angles. The funnel you have in your deck is not how buying…
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Oh, it’s so easy to talk Thought Leadership 

Oh, it’s so easy to talk Thought Leadership 

Oh, it’s so easy to talk Thought Leadership  It’s not so easy to make it happen  Thought leadership is how you build trust through expertise. You show your working, go deep on the messy bits, and nudge behaviour change over time. It’s the essential core of the way modern buyers…
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Be relevant, spend smart and go synthetic on social

Be relevant, spend smart and go synthetic on social

Be relevant, spend smart and go synthetic on social Relevance is everything in social. If the post doesn’t feel made for them, it’s gone in a flick. Knowing your audience is the difference between polite impressions and commercial impact. Synthetic personas let us speak to the audience before the audience…
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Stay Organised as a Social Media Designer

Stay Organised as a Social Media Designer

If you’re a graphic designer working in social media, you already know the chaos: ten clients, five deadlines, three content calendars, and one folder called “Final_final_USE_THIS_ONE_really.png.” Yeah, we’ve all been there. But there are a few habits that can help you stay organised, save time, and keep everything running smoothly,…
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ABM in social – is LinkedIn your only hope?

ABM in social – is LinkedIn your only hope?

With B2B sales funnel focusses being so ABM orientated, how do marketing teams transfer this into social? Is LinkedIn the only answer? Maybe…but in some cases – maybe not. Firstly – let’s address the elephant in the room. It feels like there’s a real cost-pinch when it comes to marketing…
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Social is scary enough: October’s frights that unlock Q4 growth

Social is scary enough: October’s frights that unlock Q4 growth

Social is scary enough: October’s frights that unlock Q4 growth I was going to write a Halloween screamer. But honestly, social is terrifying on a normal week, even when you’re not under pressure for Q4 growth. Algorithms lurch like zombies. AI keeps creeping around in corners. So, before I ham…
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The funnel isn’t dead. It’s just not in charge anymore

The funnel isn’t dead. It’s just not in charge anymore

The funnel still matters, but social runs it: brand gravity for familiarity, clean demand capture for speed, and AEO to show up in AI answers.
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Social Snapshot: Q4 lead gen special

Social Snapshot: Q4 lead gen special

(more fun, more pipeline) You’re in Q4, the calendar’s sprinting, Lead gen targets are huuuuuge, sales are nudging, and your to-do list is judging you. Breathe. We’re going to make social do the heavy lifting. Good news: social can still be your highest-quality pipeline if you keep things native,…
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Social Snapshot:Why mood-based marketing is taking over

Social Snapshot:Why mood-based marketing is taking over

Social is increasingly about how content feels to the person on the other end (AKA Mood-based marketing). When you show up with a steady atmosphere (calm, confidence, small sparks of joy) people stick around and come back. And you can measure it properly: saves, meaningful comments, watch-time through key beats,…
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Social Snapshot: Why Reddit should be on every CMO’s agenda

Social Snapshot: Why Reddit should be on every CMO’s agenda

If you still think Reddit is the wild west of the internet, you’re already behind. For years Reddit sat on the sidelines of marketing plans, overlooked in favour of shinier platforms. Too messy, too unpredictable, too risky. And guess what, while brands looked away, audiences didn’t. They piled in. And…
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Social search for marketers – essential answers

Social search for marketers – essential answers

A plain-English guide to social search. Short answers, quick wins and examples. Make posts discoverable in feeds and AI results.
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Social Snapshot: Social is the oil in your marketing engine

Social Snapshot: Social is the oil in your marketing engine

Twenty years ago, I started saying ‘social is the oil in the marketing engine’. Not the fuel. The oil. It reduces friction, carries signals, and makes everything run better. Back then it felt like a hunch. Today we can prove it. If you tune your social properly, you lift search,…
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Episode 87 – The future of AI and social search for travel & hospitality

Episode 87 – The future of AI and social search for travel & hospitality

In this live session, we explored how social media and AI are reshaping the way travellers discover and book their journeys. The discussion unpacked why social is now the first stop for discovery, with AI stepping in as the finisher — and what that means for visibility, traffic, and trust.
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Be found first in travel: how social search feeds AI search

Be found first in travel: how social search feeds AI search

Travel discovery has moved. People still “Google,” but the real decisions are being shaped by what they see and ask in social, and then resolved by AI assistants that summarise it all for them. It’s the era of social search and Ai discoverability. If your brand isn’t showing up clearly…
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Social search and AI readiness for travel, hospitality and airlines

Social search and AI readiness for travel, hospitality and airlines

Be found first in travel social search. Practical framework, platform tips and a one page checklist to show up in feeds and AI answers.
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Search starts on social

Search starts on social

If you’re in financial services marketing and you’re still thinking Google is the only place your audience starts searching – you’re behind. Today, people are asking their questions on TikTok, LinkedIn, Reddit, and to AI tools like ChatGPT and Gemini. They want answers fast, and in a way that feels…
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Episode 86 – The future of social search for FSI

Episode 86 – The future of social search for FSI

Discover how AI and social media are transforming brand discovery in Financial Services. Social expert Katy Howell and Remarkable’s James Gray explore how platforms like ChatGPT and social media are reshaping how consumers search, research, and connect with brands today. James Gray: There we go. We are live. Give…
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Be Found First: Social + AI Search for FS Marketers

Be Found First: Social + AI Search for FS Marketers

How FS marketers stay discoverable when Google isn’t the starting point Sixty per cent of Google searches now end without a single click. Your prospects still have questions, but they’re finding answers on LinkedIn, Reddit, TikTok and, increasingly, in ChatGPT’s neat little summaries. As I said on the recent LinkedIn…
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Social Snapshot: AI and search

Social Snapshot: AI and search

AI is accelerating. Reels are rising. And your content plan deserves better than guesswork. I know you’re busy. You’re juggling campaign deadlines before summer, trying to keep pace with platform changes, and just when you thought you had the hang of it – eek! Social moves…
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LLMs are using your social content as a source

LLMs are using your social content as a source

The headline might be frightening – but it shouldn’t be; it should be validating and a reflection of impactful content. The ways of search are changing, both on the open web and on social. Clever tactics on social allows for LLM data scraping that can further personal brands and businesses.
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YouTube isn’t just for vlogs

YouTube isn’t just for vlogs

Let’s be honest, when B2B marketers talk about channels, YouTube often doesn’t get the attention it deserves. It’s typically seen as a brand awareness play, useful for visibility, but not necessarily for targeting decision-makers or driving meaningful action. That’s a myth worth challenging. While YouTube isn’t a perfect tool for…
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Social snapshot: Social is a performance channel

Social snapshot: Social is a performance channel

Yes, that is me being a bit obvious, but sometimes you need to be a bit blunt.  Social is where buyers research, where conversion journeys begin, and where measurable business outcomes are shaped. And yet too often, it’s still seen as secondary to ‘real’ marketing. This newsletter edition…
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Social snapshot: Meta’s ad blitz is a land grab

Social snapshot: Meta’s ad blitz is a land grab

Meta didn’t announce updates. It announced control. At NewFronts 2025, Meta rolled out tools, formats, and algorithms that signal one thing: it wants to own the attention economy from top to bottom. Discovery, distribution, and even your creative process. This isn’t just about more ad slots. It’s…
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If the board still doesn’t get it, your data story’s the problem

If the board still doesn’t get it, your data story’s the problem

You hit your KPIs. You smashed your impressions. You even got a nice jump in site traffic. And yet… …nothing. No extra budget. No nod from the board. Not even a “well done” from the CFO. Why? Because your data’s doing all the talking and none of the persuading.
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Episode 85 – Reporting hell to storytelling heaven

Episode 85 – Reporting hell to storytelling heaven

Marketing data is messy. But the right story makes it meaningful. In this session, Katy Howell and Brandwatch’s Barnaby Barron break down how to turn metrics into narratives that drive real business decisions. If you’ve ever struggled to make a dashboard matter – this one’s for you. Katy Howell: Hello, hello, hello. So…
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Social snapshot: Blink, and it all changes

Social snapshot: Blink, and it all changes

Every time we blink, another platform adds a new feature, launches a half-baked tool or casually ditches something millions were using. The chaos is exhausting, but there are opportunities here if you know where to look. Here are the updates that matter, and what you should do about…
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Social snapshot: No budget, no eyeballs

Social snapshot: No budget, no eyeballs

Visibility now comes with a price tag The last scraps of organic reach have crumbled, leaving brands and creators staring at their engagement metrics in horror. If you’re not paying, you’re not playing. For years, brands have clung to the idea that social media could still drive…
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Hashtags are dead. Here’s what actually gets you seen in 2025

Hashtags are dead. Here’s what actually gets you seen in 2025

There was a time when hashtags ruled social media. Marketers would cram as many as they could into a post, hoping for a golden boost in reach. And for a while, it worked. Instagram posts with 11+ hashtags once saw a 79.5% engagement increase (Sprout Social, 2025).
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Social Snapshot: Your Facebook page is useless? Plus more March social shake-ups

Social Snapshot: Your Facebook page is useless? Plus more March social shake-ups

Brace yourself. March is another tsunami of changes. If you thought last month’s approach was still solid, think again. Instagram has changed what really gets reach, Facebook is quietly suffocating business pages, and AI is creeping into every platform, whether we like it or not (we see…
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Design Smarter, Post Better: Tools to Wow Your Audience!

Design Smarter, Post Better: Tools to Wow Your Audience!

Let’s face it, social media is a visual playground. If your posts are looking a bit meh, it’s time to jazz them up! Whether you’re a small business owner, a marketer, or just someone who loves creating content, the right design tools can turn your social media game from bland…
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In B2B, relevance matters over reach

In B2B, relevance matters over reach

78% of B2B buyers purchase based on influencer trust Influencer marketing in B2B has evolved. It’s now a necessity for brands looking to build trust (and bear in mind, 52% of buyers value trust over popularityMarTech), drive engagement, and generate leads. But many marketers are still hesitant,…
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