A look at Easter’s digital campaigns

Another Easter over and once again too much chocolate has been consumed in my household! Along with Christmas, Valentine’s Day, Mother’s Day and other seasonal celebrations, Easter is a key time for brands to invest in their marketing activities. With an increasing number of social media, mobile and other digital platforms available to talk to…

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Social Media for Social Change

Recently there has been a major shift in the world of Corporate Social Responsibility. Climate change and the current economic climate have pushed companies to adopt a more pro-active approach to CSR. The bottom line is now centred around people, planet and profit. As businesses aim to build more sustainable and socially responsible entities, social…

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Customer service boldly going where competitors dare not go

Recent message exchanges with a major mobile phone company have made me think about the role Twitter plays in establishing, building and maintaining customer relationships. Such a short message by nature needs to be succinct and to the point, not something that the majority of big companies have managed in their comms for many years.…

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Twitter Spam

Twitter‘s habit of falling foul to phishing attacks may have come to an end this week as the company announced that it’s stepping up its efforts to eliminate malicious attacks with some new features, described as being able to “detect, intercept, and prevent the spread of bad links before they reach an intended victim.” According…

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Social networks getting Blippy?

You may have heard about the new US start-up that’s been making the headlines recently. Of course, it’s yet another social network. But this is a social network with a very different twist. Backed by a Twitter co-founder, the site is called Blippy. Much of the design, functionality and user experience mirrors Twitter. It requires…

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The libraries of the future

The British Library has recently launched the UK Web Archive, offering access to a huge range of web content that otherwise might have disappeared into a ‘digital black hole.’ Despite being plagued by legal issues currently hindering them from recording much more than 1% of the 8 million websites in existence, the project is an…

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