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What should your brand be tweeting?

Do you wake up in the morning and look forward to tweets from brands? Me neither. If someone decides to follow your company, it’s a massive deal. They’re allowing you to enter a news feed most likely to be populated by family, friends and colleagues. The opportunity to deliver the value they expect is often…

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6 ways you get dirty, debatable and downright dubious social data

Social data is powerful. We should know, our performance-driven campaigns are based on extracting the right demographic, geographic and psychographic data from unstructured social conversations. It delivers results. Knowing your social data works. It works because we subscribe to the 10:90 rule by Avinash Kaushik who says that “For every $100 you have available to…

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Facebook Talks Business

Facebook has recently launched a dedicated messaging site similar to their Mobile messaging app that allows users to log in with their Facebook credentials and make phone calls, video calls, or text messages. With the launch of this new site, Facebook aims to integrate its new Business Messenger service with its Facebook messenger service to…

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Facebook fights dirty in video showdown

It’s no secret that Facebook has its eyes fixed firmly on the prize when it comes to being the internet’s biggest video platform. In April Facebook reported that it is getting 4 billion video views per day. Besides being extremely attractive for advertisers, numbers like that would suggest the writing is on the wall: given…

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Managing social content during Silly Season

We’re in the middle of the summer silly season – traditionally the time of year when there’s little actual news to report (unless of course, you consider air conditioning being sexist as headline news). And this is just as important for a social media strategy as planning for other annual events like Christmas or Valentine’s…

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Should Google buy Twitter?

  Now, there’s a question! The issue of one of three giants buying Twitter has started gaining some serious traction over the last few weeks. Those giants are, of course, Apple, Facebook and Google. Although there is a viable case for Apple to buy the flagging social network, it seems that they are still having…

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How sticky are your customers?

Many marketers focus on customer loyalty. However, they may be chasing an unachievable goal. Loyalty is an emotion, usually referred to in terms of personal relationships, friends and family. It is a human emotion and not something which can be passed on to a brand or product. If we were to switch to a different…

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A step closer to a truly ‘World Wide Web’

“Imagine for the first time in history, humanity firing on all cylinders, everyone, everywhere, new voices, new dreams and new inspirations” (Internet.org). With Facebook’s latest technological advancement in aerospace, we are now a step closer to achieving Mark Zuckerberg’s global vision. Specifically, a worldwide web that really is accessible to everyone worldwide through the provision…

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