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Category Archives: B2C social media

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  2. Category "B2C social media"
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Facebook’s monetisation of Messenger

Last Spring, in a bid to increase the number of users, Facebook announced its plans to start letting brands and businesses use its Messenger app to handle customer service issues. Then, having reached over 700 million monthly active users last summer, they went public with their upcoming plans to monetise the app, but not with immediate effect……

February 25, 2016
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9 Ways to target on social you may not know about

  As the minefields of social advertising get ever more complex and essentially a very far cry from simple tweet or post boosting we must move toward to putting audience first, defining your objectives and monitoring closely to optimising your targeting as you go. All very good practice, yes, but what other, more diverse opportunities does…

February 24, 2016
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Using social media to generate online reviews

For many brands using social media to generate sales, the priority list often consists of lead generation, brand awareness, content creation, campaign management and customer service. Whilst all of these can play a major role in creating sales, one important item is missing from that list – online reviews. A recent study by Global Web…

February 18, 2016
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HM22-Blog-Square

The Like button is dead

Many of you might be surprised to read that the seemingly infinite hoard of Facebook users click the iconic “like” button more than 6 billion times a day, driving the relentless social machine that is rapidly absorbing the Internet. This, however, was not enough for Facebook’s chief product officer Chris Cox, who decided last year…

February 3, 2016
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5 Facebook features you should know about

Facebook is rapidly becoming the all-singing-all-dancing internet within the internet it has been aiming for for years. Here are a few functions Facebook products have that you might not know about: PAGES Pages is one product by Facebook that has constantly updated and added new features in the last year, here are a few of…

January 19, 2016
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Twitter’s ‘brand enthusiast gallery’ is cause for enthusiasm

Of all of the consumer tech and social media news coming out of #CES2016 last week, I wasn’t expecting news of a new Twitter ad product to be one of the most talked about. But with its ‘brand enthusiast gallery’ (purely a working title, I hope), Twitter is developing a truly intriguing product that could…

January 13, 2016
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5 things businesses need to know about Generation Z

  When I was writing this I did think to myself ‘aren’t we all sick of talking about post-millennials?’ But upon a bit of pre-Xmas digging and realising that these tech-savvy go-getters were going to save Christmas by vowing to spend more than ever before and 66% of iGen claiming to complete Xmas shopping before…

January 11, 2016
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Nailing your social in 2016

  And now to hammer home the message (see what I did there?!). Many businesses are still figuring out how to go about exploiting the many benefits of social. The start of a calendar year is usually the time companies discuss needing a social strategy, but are unsure how to go about getting one. Gone…

January 5, 2016
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OL-13-Blog-Square

5 things you’re (probably) not doing on social media

As we near the end of 2015 I wanted to avoid a ‘social media trends for 2016’ style blog piece. Of course everyone will be eyes on for what is going to happen over the next 12 months, how the platforms will adapt and technology updates will take place. However, having taken many companies on…

November 23, 2015
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Social media tone of voice: 6 things you may not have considered

Tone of voice is no longer simply a case of using your corporate brand tone on social – you now need specific guidelines (or the opposite, depending on your brand!) for social channels. Now, I’m not necessarily talking about the marketing messages, the sales posts or the brand broadcast-style posts that are shared through your…

October 22, 2015
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  • It's time to go back to basics and start asking the questions that will lead to your social success. Without these… https://t.co/xXz08bGMFMabout 1 hour ago
  • Bold, brave & daring. 3 things you MUST be if you want to break the social boring! Our webinar, 11th Feb, explores… https://t.co/NqKBVt42OK3 hours ago
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IFtweeter
  • It's time to go back to basics and start asking the questions that will lead to your social success. Without these… https://t.co/xXz08bGMFMabout 1 hour ago
  • Bold, brave & daring. 3 things you MUST be if you want to break the social boring! Our webinar, 11th Feb, explores… https://t.co/NqKBVt42OK3 hours ago
  • There’s only a few days left to apply for our Paying It Forward Programme! Don’t miss out on this new, match funded… https://t.co/gSnpvxFImO4 hours ago
About us

Since 2004 we’ve been using social media to deliver value to worldwide clients. Our experience, events, online resources and training are proven to enable you to make better business decisions.

Talk To Us:
  • Address:
    Applemarket House
    17 Union Street
    Kingston upon Thames
    Surrey KT1 1RP
  • Tel:
    +44(0)20 8547 1830
  • Email
    contactkate@immediatefuture.co.uk

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Testimonials
  • Having worked with immediate future for almost two years, it is clear that their social media knowledge is outstanding. They have constantly given strong counsel that has informed our strategy and aligned with our business goals. Their enthusiastic team has ‘raised the bar’ on social media management and their ideas and constant innovation delivers results beyond expectation  
    Indesit
    Adam Woolf
    Marketing director, Indesit Company
  • IF has been a great support to us in developing our social presence across Europe, adding value with their thorough knowledge and skills in both planning and executing social activity. I have no hesitation in highly recommending IF as a partner in Social Media strategy development. The team are conscientious, hardworking and always reliable.
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    Ruth Coates
    Cross Channel Marketing Staples Europe
  • I was impressed with the impact of immediate future’s activity, the reach and influence that has been created through the tactics we employed was beyond our expectations. As a direct consequence we now see social media as an integral part of bmibaby’s activity.
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    Katherine Hill
    Head of Communications, bmibaby
  • immediate future have been instrumental in helping us shape our social media strategy. Their rigorous process and strategic thinking helped us to begin to uncover the value of social media to our business. This has given us the business case for more investment and deeper integration. IF are experts and I would recommend them to any brand who need guidance on social media.
    jd-williams
    Mandy Ward
    Head of Digital Marketing, JD Williams Group
  • At every level, from search engine visibility and brand reputation to driving visits and sales to our website, the immediate future team amplified our online communications, generated advocacy and delivered tangible results.
    Hotel-Chocolat
    Chris Bishop
    Online Marketing Manager, Hotel Chocolat
  • 2013 was a major year in the development of our presence on social media and the way we engage with online audiences. We brought on immediate future, who have done fantastic work with us in building the quality of our content, the tone of voice we use and the strategy in how we use social media channels.This has resulted in substantial increases to our basic communities, our reach and our quality of engagement.
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    Neil Barnes
    Media Relations Manager Benenden Health Care
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