This ash cloud has been quite a strain, my wife and baby are still stuck in Dubai five days after they were due to fly home. The good thing is that they are staying with friends and have a great support network. What it has shown me is how great the internet really is. Searching…Read More
The latest volcanic eruption in Iceland has had a dramatic effect on many more millions of people than could have been imagined. As one person commented on Twitter this morning, interesting to see the hand of God can still command such control over us mere humans – or something like that. It is a time…Read More
You might have heard a lot of chatter about real-time search recently, with Facebook buying Friendfeed (a microblogging service with some strong real-time search technology) and Google unveiling Caffeine, a more real-time focused version of its own search technology. Although real-time search is currently more hype than reality, it seems likely we’ll see the technology…Read More
You might be aware that Twitter recently updated its terms and conditions, so we thought it was worth highlighting what these changes might mean for brands that use the micro-blogging site. Advertising Although no specific announcement has been made regarding advertising, the new terms make it clear that Twitter is seriously considering using adverts to…Read More
On the surface, URL shortening services such as https://bit.ly are a great idea, because they can turn long, messy web addresses like this: https://business.timesonline.co.uk/tol/business/industry_sectors/support_services/article6788774.ece Into nice tidy addresses like this: https://bit.ly/g4ol9 This is especially useful for posting to Twitter, since it saves valuable space, but a lot of people have got into the habit of…Read More
Following the release of our Truth about Twitter report recently, we were contacted by Guy Stephens, the Online Help Manager of mobile phone retailer, The Carphone Warehouse, who wanted to highlight some of his company’s experience of using Twitter to support its customer service operation. Since we’re not planning to produce another Twitter report in…Read More
According to the latest predictions from research firm, Forrester, social media marketing spend in the US will rise from $716 million in 2009 to £3,113 million in 2014. The accuracy of these figures may be up for debate – all the research in the world isn’t going to tell you how the world will change…Read More
There’s been a huge amount of discussion about how Twitter can be used most effectively for online PR and marketing, and there’s no shortage of interest in the subject since the mainstream media became obsessed with the platform. The only problem is that most of the current analysis is either lofty strategic level stuff, or…Read More
One of the most interesting changes taking place as the PR industry evolves into an online discipline is the increased emphasis on measurement. In the old days of offline PR, little attention was paid to systematically analysing the relative success of campaigns, because measuring PR is hard to do. Measures that attempted to pin a…Read More
Just before Christmas, we experimented with some new brainstorming techniques across a number of clients. It got me thinking how there is a lot more to a creative brainstorm when you are planning for social media ideas.
Offline, a PR brainstorms rely upon understanding a client: its business or products, its audience, and its requirements. In addition, a good knowledge of what is newsworthy, the media and what is currently capturing the headlines is essential.
Of course, this knowledge is necessary for online PR brainstorms too, but you have to add to the mix with a more detailed understanding of social media.Read More