NewYear-Blog-Square

New Year, new you, new campaigns

What can we learn from the health and fitness industry when it comes to engaging customers? Every January marketers spend thousands of pounds on health and fitness campaigns, targeting Brits who are trying to shed their Christmas pounds and fulfil their New Year resolutions of being fitter and healthier. But with as many as one-in-five…

Read More
KH-Blog-Square2

LinkedIn and Facebook turn attention to connecting your office

Last week Facebook and LinkedIn announced their intention to focus on social enterprise. Facebook at work launched with small scale trials by invitation. It functions like Facebook, but allows for a separate login and the opportunity to keep work and personal separate. LinkedIn, already considered the de facto professional network, is building out apps for…

Read More
size-Blog-Square

Social Posting Guide: Infographic

Social channels are constantly evolving and keeping up to date with the optimum way to use each one can be a big task, so immediate future have made this handy guide to optimising your social content to the channel of your choice. Statistics have shown that the impact on the success of your campaign is…

Read More
2015-Blog-Square#

What is the future of the social media department?

As we move through social media maturity, with some organizations already focusing on optimizing activity and performance based models, the question is – when does social media just become part of everything else? And what is the future of the social media department or even team?   Source: Dachis Group Social media touches multiple departments,…

Read More
Small

Customer social service – what’s the standard?

At the back end of last year myself and a colleague delivered a social media training session to a customer service team – slightly different audience to the marketing bods that we are used to. And what was the purpose of the session? It’s actually something that we as social consultants and from what I…

Read More
Terrorism and Social Media

Terrorism and Social Media

This week has seen two horrifying terrorist attacks, the Lindt Café Siege in Sydney and the Peshawar School Attack, both resulting in tragic loss of life and inspiring heartfelt online responses in the form of the hashtags #ILLRIDEWITHYOU and #IndiaWithPakistan Monday saw Sydney struck by terror when at 9:45am a gunman walked into the Lindt…

Read More