How social media is changing the landscape of social media

We love this recent infographic from the guys Our Social Times. With more than 57% of consumers searching online to solve customer service issues, it’s an area that just can’t be ignored.

If you would like to find out more about the way social media is reshaping the relationship between customers and brands, then immediate future MD, Katy Howell, is speaking at The Social Customer 2012 conference in London tomorrow, 29 March 2012.

For further details and to find out how you can still claim immediate future’s exclusive 10% discount contact info@immediatefuture.co.uk.

Latest Posts

When your social is too polished to trust AI is helping marketers move faster. Fair enough. The bigger issue is that it can make weak strategy look polished enough to slip through unchallenged. AI is now embedded in the day job. GWI says 84% of advertisers and marketers in the…
Read More
Browsing through Pinterest, your camera roll, or that chaos of open tabs, you probably ended up saving something (or a bunch of things) “for later.” A colour combo. A logo. A layout that just felt right. In our previous blog, Chill, You’re Still Creative: How To…
Read More
Because the work everyone copies rarely stays effective for long. One of the easiest ways to make social look forgettable is to follow every piece of accepted advice too faithfully. That’s why we have to break the rules, occasionally That sounds slightly weird to admit in an industry built…
Read More