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How ‘always-on’ can your marketing strategy really be?

As brands become comfortable with social customer service, crisis response, in-house community management and even some command centre style executions, the thirst for an ‘always-on’ approach to marketing only gets more intense. Let’s face it, it’s sexy stuff, some would say a necessity but it ain’t that easy! Here are 7 criteria to help you…

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Thought leaders and Bloggers of the World Unite!

When people think of paid advertising in social media they usually think of platforms like Twitter, Facebook or LinkedIn. Nothing wrong with that. They have hundreds of millions of users. But how about blog sites? Already blog sites offer thought-provoking and eye-catching content, and the likes of leading blog site WordPress offer advertising on hosted…

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Smartphones driving conversion and shopping cart values down

We all know that more often than not mobile beats desktop when it comes to online traffic and social media usage. Browsing on the go, or second-screening, are topics discussed at length. However, what isn’t discussed in much detail is how on-the-go browsing and double screening is having an effect on ecommerce sites. The latest…

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The Social Media Makeover of the Wedding Industry

  The UK wedding industry is worth around £10 billion every year, with an average of around £36 thousand being spent on each wedding (W.I.F.E). It’s an industry which is steeped in tradition; from the importance of wearing something old, something new, something borrowed and something blue, through to the throwing of the bouquet. However…

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Video in demand

  Video is racing ahead of any other medium on the web. It’s capability to lead on engagement and shareability is undeniable. Web consumers are eating up video at a rate that is literally shifting mainstream provision from larger production channels. On demand services like Netflix are clearly challenging the convention of more traditional providers…

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Governments open up with social media

Governments, not always naturals for open government and publicity, are hoovering up opportunities to develop their cyber presence via social media. Perhaps in defiance of what we recently discussed in this blog on a retreat among UK investor relations professionals, both private sector boardrooms and governments are starting to see social media as necessary, rather…

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Twitter hatches messenger platform

The micro-blogging site Twitter recently dropped its 140-character limit from direct messages, in what less-is-more puritan fans saw as infidelity to its one-liner ethos. Already struggling as a loss-making social media platform, with fears for its sustainability, Twitter has braved the raised eyebrows and thinks it is onto a crucial positive with the move. Ever…

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10 steps to avoid a Tinder style meltdown

  In the unlikely event you missed Tinder’s social meltdown last week, here’s a recap of what happened: Journalist Nancy Jo Sales published an article titled Tinder and the Dawn of the ‘Dating Apocalypse’ in this months’ Vanity Fair. Tinder reacted poorly to the article, publishing a barrage of tweets making the social network appear…

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What should your brand be tweeting?

Do you wake up in the morning and look forward to tweets from brands? Me neither. If someone decides to follow your company, it’s a massive deal. They’re allowing you to enter a news feed most likely to be populated by family, friends and colleagues. The opportunity to deliver the value they expect is often…

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