Lithium + Klout = Value

Lithium customer service management tool, used by services such as Spotify and Post Office and Skype, plans to incorporate its, recently acquired, online influence scoring app; Klout into it’s monitoring system. Adding value and unique context to its social customer service. Lithium CEO Rob Tarkoff recently uncovered plans as to how exactly Lithium wants to advance its…

Read More

Facebook Emotions

What are the repercussions of Facebook’s emotional contagion study?

Facebook has come under scrutiny recently over the ethical implications of a study conducted on its user base back in January 2012. The study manipulated over 689,000 user’s news feeds through fixing the sentiment of the content visible in their newsfeed and assessing the effects through “emotional contagion”. The recent backlash does not question the…

Read More

cat

Instagram Ads expanding to the UK

Fashion brands are almost always amongst the best in class when it comes to maximising the power of rich and visual content across their digital channels, particularly pioneering activity on visual social networks such as Vine, Pinterest and Instagram. With highly creative, engaging imagery and video content at their fingertips – it would be a…

Read More

Google Glasss

Google Glass hits UK shores!

OK! I am going to come out and and say it – I am very excited about yesterday’s launch of Google Glass in the UK. As a bit of a technology and social media geek, this is awesome news and I can’t wait to see the British public’s reaction to this somewhat controversial wearable technology.…

Read More

Square-logo (2)

Social Trailblazer Awards champions social media innovators

Today’s social media practitioners are digital pioneers. They are setting benchmarks and establishing best practice for businesses all over the world. They are setting the social media agenda, and we think it’s time they were recognised by the wider industry for their outstanding contributions. So we are shining a bright spotlight on those talented, multi-skilled…

Read More

Glasto Blog Featured

Get “Glasto Savvy” with our top five apps

  Glastonbury is the festival to be at year after year, and its only two days away! Although you may be in the deepest darkest fields of Somerset, don’t forget if you’re lucky you may still be living in the world of 3G. Make sure you know the schedule, remember the lyrics, never lose your…

Read More