immediate Insights – Are customers the new product experts?

One of the most intriguing trends emerging from the social shopping explosion is the re-positioning of the consumer as product expert; the level of trust we now place on strangers. A recent post on ReadWriteWeb provided some further statistical evidence of this movement with specific reference to the travel industry. Referring to Kevin May’s review…

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Social Media Training – Just do it…

As brands adopt and implement more social media marketing in house, so the demand for enhancing social skills and capabilities is growing. But building social capabilities takes more than a one day training course.  Perfecting your social media skills means doing it. Social media is a vocational discipline – it is best learnt with action.…

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What’s all this chatter about a #royalwedding?

We at immediate future feel it’s only right to flag Will and Kate’s wedding engagement this week. Over the past couple of days #royalwedding has been the number one trending topic on Twitter, followed by Kate Middleton at number two and Prince William at number three. As the news was announced earlier this week BlogPulse…

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What’s in store for the British Monarchy on Facebook

They may be slow adopters but the British Monarchy finally joined 500 million people across the world last week and signed up to Facebook. Instead of having a personal profile, the Royal Family set up a Facebook page for people to ‘like’ and keep abreast of official engagements. However, with such a high profile public…

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Social Media vs Simon Cowell

Love it or hate it, the X Factor has taken to our screens again and the hype around the show is even bigger than ever.  From now until Christmas, the British public (willingly or forced) eat, sleep and breathe the X Factor as it not only dominates our TV screens, radios, print press, but now…

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What women want. The fashion shopper.

There’s a bit of a quirk emerging in the retail research report detail that, as a social media agency, we’re interested in exploring. It involves fashion. And women. And how we can’t get enough of talking about our clothing – yet we seem to have quite a clear idea of what we want to buy.…

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The secrets to social media ROI

There is much debate about whether social media can generate a return on investment. It is certainly a hot topic given the increasing investment in social media activity. As a social media agency we work with lots of brands, big and small. All of whom have different expectations from social media. Each initiative is different…

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