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The advantage of segmenting your audience on each channel

  Most brands focus on building their community on one page, but should they be putting all their audience under one umbrella? Big brands like Nike and The Huffington Post which have huge product ranges or cover a variety of topics have been segmenting their communities based on topics, location, or audience with multiple pages. Algorithm…

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Don’t forget your demographics!

Marketers around the world are pronouncing the death of demographic segmentation, and behavioural segmentation has swept in to pick up the pieces. Thanks to the digital invasion, marketers are armed with the tools to analyse consumers’ behaviour. And as we all know, this is called behavioural segmentation. This has allowed marketers to target based on…

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Let your interests speak for yourself

When it comes to customer segmentation, customers tend to be pushed into pre-fabricated segments driven by criteria such as demographic, age, and income. And as we become more sophisticated, transaction details, online usage and CRMs have allowed for more specific segments. Focus groups and surveys provide even more data. However, when it comes to defining…

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Generations X, Y, Z and… C?

Marketers LOVE “big” words! You may find them throw words like demographics and segmentation around but without any real purpose.  Understanding your customer demographic and being able to segment your audience is the foundation of marketing and is key to marketing success. So, in this case, these “big” words should not be thrown around “willy-nilly”,…

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