Social Media Content Creator (Account Manager)

Salary: £40-55k per annum, depending on experience

Annual leave: 28 days, including 3-day Christmas closure, plus all bank holidays as standard

Location: Hybrid – working Tue-Thur in central Kingston upon Thames, Mon/Fri at home

Company laptop with accessories provided

Commuting loans available

Are you a specialist Social Media Account Manager, or a Content Creator/Producer who’s been working across marketing/digital disciplines including social media, with agency experience?

Have you been looking for a role where you can grow, be an integral part of the team and not just a small cog in a big machine?

Perhaps you want a more rounded career, you’re looking to learn every element of social from paid to project management?

Does the idea of your company supporting you to finish your working day on time and take enough time off to look after your mental health sound amazing?

Then, read on!

We’re looking for curious, well-organised client facing people for our B2B client accounts.

Let’s start with the day-to-day, you’ll be undertaking the following:

Primary content creator responsibilities:

  • Write and edit a mixture of editorial, social, and conceptual copy
  • Generate ideas for content strategy and plan distribution calendars
  • Audit content for quality and provide relevant recommendations for improvement or growth
  • Creative concepting (we’ve got a studio to bring your ideas to life!), through market research, competitor analysis and sourcing media
  • Creating project documents such as posting plans and paid media plans
  • Booking and briefing the studio
  • Contributing to brainstorms, client meetings and pitches

Additionally, you’ll be tasked with:

  • Managing client relationships through regular emails and status calls
  • Project managing to deliver tasks in a fast-paced environment on up to 10 client projects/retainers
  • Scheduling organic posts, planning and deploying paid media
  • Research for social audits and editorial calendars
  • Community and influencer management, where needed on client accounts
  • Call/meeting notes, keeping our project plan documents/board up to date
  • Reviewing reporting data on an Observation, Implication Action framework
  • Creating IF case studies
  • Blog and social media writing for IF website

Are you a match for this role? In priority order, you’ll need

  • 2-3 years’ experience, preferably in an agency – you’ll know it’s fast and fun!
  • An understanding of what makes B2B content sing – we break the social boring for brands, there are ways of making that whitepaper engaging!
  • At least 2 years working with B2B brands, or in a B2B agency – preferably technology
  • A love of social – if you’re not on Facebook much these days, that’s fine, but you MUST know what’s going on, or how will you exceed expectations for your clients?
  • An eye for detail – spot that spelling error early because no one wants egg on their face
  • To generate ideas – not alone (see below middle name!), but you’ll be able to use a strategic approach and brand personas to create engaging visual and copy content
  • To work easily with anyone and everyone – collaboration is our middle name. Solo missions create stress, and diversity of thinking and ideas from your colleagues will always create a stronger creative output
  • Be accountable – manage projects hands-on, owning its delivery and completion
  • The confidence to speak up – there are no bad ideas. You’ll also need to be willing to concede if there’s a better idea that comes up, though!
  • Be a planner – if you really know social, you know it takes high speed planning with a solid structure and strategy running underneath
  • Energy – we’re not a quiet bunch. Work should also be fun, so bring your smile and get stuck in

Why immediate Future? Well, we’re biased, but here goes:

  • Our people are amazing. And no, I’m not just saying that. Check out our social profiles on LinkedIn; you’ll see for yourself!
  • We don’t rely on our bean bags and gin bar for “culture”, we operate a “leave no man behind” approach. We check in 3-4 times per week with all-hands calls for office and remote colleagues, to share challenges, lean in to help on tasks and ensure no one is overwhelmed. At the end of the day, we encourage each other to get offline – late working is rare, honestly, creative brains need time to recharge!
  • We’ve a truly collaborative environment; it’s not a value in a poster on the wall, it’s part of our DNA and lived by our teams daily. In every part of the business, we live it and own it daily. And you should too!
  • We work with brilliant brands who possess amazing teams. Now, every agency probably says this, but how many agencies can tell you they’ve been backed by clients to go and try doing stuff, that no one else in the industry has done before? We’re backed, brilliantly, by some of the best and bravest brands and client teams around
  • We’re a multi-award-winning agency – there are a bunch of trophies in our cabinet, won over the last 18+ years in business
  • Location: hybrid – the office isn’t in manic central London; and our team (sadly) don’t all have beards long enough to warrant being based in Shoreditch. Instead, we’re based in Kingston upon Thames. Granted, it means we must put up with riverside drinking and having to choose from about 50 different lunchtime cuisine options in the food market that’s only 100-yards away
  • We shut down between Christmas and New Year, everyone gets those 3 days off. On top of that, we offer 25 days holiday plus bank holidays. Frequently we’ll add to this – in 2020/21 we’ve added several half and full days off as mental health days for the whole business
  • There are a bunch of other benefits like commuting loans, mental health support and mindfulness coaching, a company laptop with accessories, plus fab agency offices and parties
  • We have fun. Lots of it. If this isn’t for you, then au revoir. Thanks for reading

OK, so you’re still reading. This is wonderful news.

What happens next?

Apply! Send your CV and an introduction to why you’re suitable for this role to:

If your application is successful, we’ll contact you and move through the below stages. Interviews may be requested in person or virtually.

  1. DM / Email to confirm salary expectations, commute comfortability, notice period, requesting a video intro (LinkedIn only), and any other queries
  2. 1st interview – 30 minutes with the Associate Director
  3. 2nd interview – 45 minutes to present an assessment task to the Associate Director and Account Director
  4. 3rd interview – 1 hour split between the Managing Director / CEO and wider team
  5. Final decision
  6. 8-week induction once start date agreed