Festo consults immediate future for social media B2B strategy

  Global engineering firm to explore business opportunities with social media Festo, a leading world-wide supplier of automation technology, is working with immediate future to assist in the definition of their B2B social media strategy. The programme consists of a detailed social auditto extract customer insight and business intelligence from conversations about Festo and the wider…

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New guidance on the business case for social customer service

immediate future releases new guide for customer service industry Social media consultancy, immediate future, today launches a guide to help the customer service industry assess the business case for social customer service. The exclusive guide helps determine the investment required and the benefits that can be expected. It also tackles the practical challenges and costs…

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immediate future launches online reputation training

Pioneering social media consultants introduce life-like crisis management simulations Social media consultancy, immediate future, is launching a new training service to help organisations understand how to prepare for and control an online crisis. Through an immersive and life-like simulation exercise, participants are placed in the eye of the Twitter storm, under attack from angry bloggers…

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immediate future wins Indesit Company

Consultancy hired to handle social media for Hotpoint and Indesit Social media consultancy, immediate future, has been hired by Indesit Company, the largest manufacturer of white goods in the UK, to integrate social media across the business. The team will be providing strategic guidance for a range of functions including PR, HR, marketing and customer…

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Search gets social

White paper explains how social media is affecting the way consumers search online and what they find A new white paper, published today by social media agency, immediate future, provides brands with crucial insights into how social media is re-defining online search, and the effects of these changes in relation to online reputation, discoverability and visibility.…

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Half of online shoppers don’t know what to buy

New research shows emerging group of collaborative shoppers Almost half (46 per cent) of online shoppers do not have a clear idea what they want to purchase when they go online, according to new research* from social media agencyimmediate future. The social shopping research also identifies an emerging group of online shoppers, the collaborators, in addition to hunters…

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