Social Snapshot – 03.02.2021

Here we go again! Another rundown of the latest happenings in social media from the past week. So, sit back, grab a coffee and enjoy another edition of Social Snapshot!


Twitter is caring for the customer

Online shopping is becoming increasingly popular and this means your digital customer support process is more important than ever! Luckily, Twitter has provided customer care tips to help maximise connection.

Find out more here.


Facebook tips for increasing brand loyalty

Covid-19 has sparked a decrease in brand loyalty amongst consumers. So, how do you win them back? Facebook has published a set of tips to help build brand relationships.

Find out more here.


Social celebrates Black History Month

As February is Black History Month, all of the big players on social have announced new programs and initiatives to celebrate!

Find out what they’re doing here.


Facebook testing topic exclusions

Facebook are testing advanced advertiser topic exclusion controls which will enable businesses to stop their ads appearing alongside certain topics in the news feed.

Find out more here.


Instagram tests changes to sharing stories

Instagram has begun testing removing the option to share feed posts within stories. This comes as IG wants users to better focus what they post within each element in order to help maximise engagement.

Find out more here.

Latest Posts

Generative AI is encroaching on all forms of social media – whether it’s post creation tools, text and image creators or chatbots – the very face of social media as we know it is transforming and may never be the same again. For better or for worse? The debate rages…
Read More
Stay in the loop with the ever-changing landscape of social media updates. Explore the newest highlights right here: Meta plans to unveil its next-generation AR glasses Meta intends to showcase the progress made over the years on its upcoming augmented reality glasses. As per the source: “The…
Read More
Why, When, Where, all at once  Botanica is the trend of response to a world increasingly shaped by technology, seeking to reconnect individuals with the beauty of the environment. Ok you may have seen this before, in the early 2000’s, but it is now back and it’s here to stay.
Read More