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Keeping a Content Library

For some (not us) managing multiple social media channels can be a daunting and stressful task. Curating content is only half the battle. Having to come up with attention-grabbing, witty and imaginative copy is the other. That being all before you have even given the slightest thought about the long, sometimes complex task of scheduling…

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How to ace your content calendars

A reoccurring question we’re asked is: what should go into my content calendar? Followed by: is there advice you can share with us? Or: what rules do you work to? So here it is. 15 steps that will help you to ace your content calendar: For example, if revenue growth is the ultimate goal, then…

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Content for your community

The idea behind curation is to link and/or excerpt the work of others. Therefore, social has always been about content curation, but most businesses don’t have the time, staff, skill set or budget to regularly publish great content and that’s where content curation comes in. Why curate content? Audiences do not care for brands that ceaselessly…

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4 tips to optimise your (and our) blog in 2016

Having a blog, whether it’s on a personal level or a corporate level is, and will remain, a fantastic way of building a brand and showing your knowledge and expertise on a specific subject. In reading my esteemed colleague’s summary of IF blogs in 2015, I realised just how awesome and knowledgeable we all are…

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O2’s Rachel Kneen shares content ROI insights

On 22nd of October, we welcomed back Rachel Kneen, O2’s social media manager, to our monthly Speakeasy to speak about the importance of content. Rachel has been working in social since 2009 – to put that into context, at that time, people spent more time on average on Myspace than they did on Facebook! Rachel…

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How sticky are your customers?

Many marketers focus on customer loyalty. However, they may be chasing an unachievable goal. Loyalty is an emotion, usually referred to in terms of personal relationships, friends and family. It is a human emotion and not something which can be passed on to a brand or product. If we were to switch to a different…

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Context, not content, is king

It’s been 20 years since Bill Gates uttered the famous words “content is king” – and for the last two decades, it has been a mantra by which marketers have lived. But mobile and smart technologies have changed the way that people interact with brands and their content, which, in turn, affects the kinds of…

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Why personalisation could be turning off your customers

We are all aware of the latest marketing buzzword – personalisation – and the notion that brands now have the ability to follow users every “internet” step to ensure they get a 360 degree understanding of their customers. This, in theory, allows brands to personalise messaging, offers, new product announcements, and so on. However, are…

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