5 Twitter tools you should not ignore

5 Twitter tools you should not ignore

Twitter is a truly fascinating social platform. Launched merely 7 years ago the company is now valued at $24bn. Some argue this is an over-valuation (Twitter is yet to make a profit), however the numbers speak for themselves: 230+ million monthly active users 500 million Tweets are sent per day 76% of Twitter active users…

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Social media from a sociological perspective

Social media from a sociological perspective

Sociology is the study of social change, how we live our everyday lives and how we interact with other human beings. The evolution of the internet has erupted a social shift in how we interact and communicate, with offline human behaviour being replicated through popular platforms such as Facebook and Twitter. Social media allows us…

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Russell Brand v Jeremy Paxman: The social media reception

Since the interview aired on BBC Newsnight less than a week ago,  social media commentary about the Brand v Paxman debate has exploded. On the official BBC Newsnight YouTube upload of the interview, there has already been 7,562,772 views: that’s a whopping 1,260,462 views per day! In the wider social media universe of Twitter, blogs and…

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People-powered journalism: the #UKstorm

Monday morning. On my way to work. Arrived at the train station. Discovered the following: Yes, a storm has arrived in the UK and turned the daily routine for millions of people upside down. As I am writing, updates keep coming and the situation keeps developing. Social media (and open platforms such as Twitter in…

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Fanning the flames: #AskBG live Twitter Chat

Last Thursday British Gas tweeted this: Our Customer Services Director Bert Pijls will be taking part in a Q&A about our price rise at 1-2pm. Tweet your questions using #AskBG! — British Gas (@BritishGas) October 17, 2013 The company already has a possible media crisis on its hands after telling customers that their energy bills…

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Inside the IF loft: #IFQ&A with Pete

Hot on the heels of our inclusion in the Top 10 UK social media blogs by Cision UK, @iftweeter puts our team into the spotlight, starting with consultant @PeteKnott1. Find out what he thinks of social in a series of quick fire questions! [View the story “#IFQ&A ” on Storify] ©Tsahi Levent-Levi  “Finger ace with…

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Using Twitter to complain – how effective is it?

How important is social media when it comes to engaging with your customers? Well if it’s being discussed on the BBC’s One Show, it must be! In last night’s episode, the show delved into the increasing numbers of consumers taking to Twitter as a forum to complain and the effectiveness of doing so. While customers…

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A free tool to find your social influencers

There is no secret that social media is a crowded space. Given the high content saturation on most topics you can think of, how do you identify people (and therefore content) that really matter? I’d suggest this free tool will be very helpful in your search for genuine thought leaders on social. FollowerWonk (https://followerwonk.com/) started…

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