Taking social insights one step further to ensure ‘business’ relevance with projections and metrics that meet boardroom standards:
- Identifying optimal community size and growth milestones that deliver results
- Detailing internal cross functional teams and capabilities to ensure smooth workflow and management of brand reputation
- Defining investment and vulnerability priorities
- Establishing ROI potential, evaluation requirements and benchmarking targets
- Creating governance, policy and procedures
- Developing timeline, roadmap and milestone KPIs
- All recommendations underpinned by accurate data and analysis of social media, ecommerce and survey information