Archive: Sep 2022

The quality of today’s brand engagement is seeing owned content and publishing flourish at rates and volumes almost unseen before. Out of all the most current HD, Hi-Res, 3V, native-video, animated gif and micro-moment storytelling the most creative, responsive, quality-consistent and to-the-second content is winning. Some of the worlds hottest…
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The social media storm around Cecil the Lion is undeniable – with over 800k mentions of this name online and 444k uses of the hashtag #CecilTheLion. For those that don’t know the story goes something like this: Cecil is a famous lion from Zimbabwe that has been…
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So, you’re using Instagram to engage with your audience and share valuable content? Whilst this is a great use of the tool, there will be many customers who have not seen your marketing efforts and are not aware of your account. How can they be found amongst the millions of…
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After being purchased by Facebook for $1 billion in 2012, Instagram has become one of the most influential social networking sites. Especially as it surpassed Twitter in 2014 to become the second largest social network in the United States. Furthermore, Instagram boasts 300 million active users, with over 30 billion…
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No, this isn’t another blog about Amazon’s Prime Day. Nor is it a battle-cry for us all to dress in red suits and feast on plates of Turkey during the height of summer. I’m exploring why the brands who have Christmas ‘locked down’ in July, thrive in H2. The banking…
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The oldest enemy of e-commerce has always been customer drop-off, losing potential customers during various points in your purchase funnel as they slip through the gaps in your carefully crafted user journey. It often left us feeling like Wile E. Coyote trying to catch Roadrunner. In-app commerce could be the…
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On the 14th September 1987, the first email was sent from China to an international academic network. “Across the Great Wall,” the email proudly proclaimed, “we can reach every corner in the world.” Ironic, considering that the Chinese government has since blocked over 2,700 websites including Google, Facebook, Instagram, Twitter,…
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LinkedIn has just made a major change to the way brands can interact on the channel. They have just enabled company pages to respond as brand (as opposed to individual company members). Why is this significant you ask? Because it’s totally out of character for LinkedIn to…
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Customer service – a bugbear of many consumers, and the source of much frustration. Social customer service has long been seen as the much-maligned poorer cousin of traditional channels (call centre and email). But has the tide started to turn? According to Dimension Data, 35% of all customer…
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This month both the London Times and Financial Times have run horror stories about social media. The FT featured its own FT/ICSA Boardroom Bellwether survey which found that just over a third of FTSE350 index companies have never discussed a social media policy, while roughly the same proportion — 37…
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In the past, blocking ads on mobile has not been an easy task. As little as 15% of adults in Great Britain use ad-blocking software on their phone, according to a July 2015 study from the Internet Advertising Bureau UK, conducted by YouGov. This is very small when compared to…
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In honour of their 20th birthday, Amazon have declared today to be Amazon Prime Day and are celebrating in a big way with a 24 hour global sales extravaganza billed as having even more bargains up for grabs than Black Friday. With exclusive member-only deals…
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Facebook is as much an evolving ecosystem of data as ever before. We proactively share what we care about with people we care about at some of the most revealing levels of intimacy. It is no wonder that among such an environment of personal information, marketers can use this data…
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While immediate future and some of its clients enjoyed the hottest day of the year beside the River Thames at the very enjoyable Henley Royal Regatta on July 1, another hot event was taking place across a wider pond over in Washington DC. Heralding a new digital dawn at the…
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The emergency services are being called to modernise their communication strategy to fit in with the smartphone and tablet generation, as we have now become ‘Digital by Default’. The Institution of Engineering and Technology carried out a study that suggested introducing a system that uses texts and…
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With more than 100 million daily users, and 71% of those falling into the 18-34 age bracket, many brands chasing younger demographics are now looking towards Snapchat as a way to engage with and market to their customers. Other than fear of the unknown,…
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If you’re not already ‘paying to play’, you should be. Get your targeting right, and your customer engagement rates can be as high as 20%. It is compelling data like this that is helping to evidence the success of paid social versus above the line (ATL) advertising. Being able to…
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GOOD NEWS EVERYONE! Facebook have made a few significant changes to how video ads work on both mobile and desktop clients. Firstly the new pricing options for video ads, which will now offer advertisers the option of paying for video ads only when they are viewed for at least 10…
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There’s endless bloomin’ rhetoric on how you make content relevant in social media and beyond. It is after all, the hottest topic in marketing. It’s proven that the greater the relevancy and context, the more content resonates with audiences. The more it resonates, the more likely the…
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The recent Facebook “townhall Q&A” session with CEO Mark Zuckerburg has left the internet buzzing about what the future holds for the world’s biggest social media network. The hour-long session saw Zuckerburg fielding questions from everyday Facebook users and famous personalities such as Stephen Hawking and Arnold Schwarzenegger.
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According to Tinder’s website the total number of user swipes is around 1.6billion, with around 26million matches being made daily. It is also one of the most popular applications on both iOS and Android devices, making it a lucrative channel for any brand that wants to try this controversial guerrilla…
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It’s been 20 years since Bill Gates uttered the famous words “content is king” – and for the last two decades, it has been a mantra by which marketers have lived. But mobile and smart technologies have changed the way that people interact with brands and their content, which, in…
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