B2Bs take note – social media needs to empower staff, says global study

There is a perception in the industry that B2B “doesn’t do social”. I have often been asked if B2Bs “should use Social Media?” as part of their marketing mix and if “B2Bs can utilise Facebook?” GlobalWebIndex – B2B Social Media Strategy – Research Report – 2011 View more presentations from Tom Smith However the results…

December 14, 2011

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The Three R’s of Facebook Moderation

Creating a branded Facebook page can be daunting for any business; doing so without a robust moderation policy in place can be disastrous. A branded Facebook page can be an open-invitation for foul-mouthed detractors to fill the page with expletives and abuse. Perhaps less obvious are the implications of a well-meaning, but misguided employee jumping…

December 12, 2011

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Four ways in which the new Twitter better promotes your brand

Twitter has launched new brand pages with a new look and some useful functionality. For those companies already on Twitter, this news is worth your attention.  Twitter’s new brand pages will better promote your brand in 4 ways: A large header image gives greater prominence to your logo and/or tagline.  The Coke brand page is…

December 9, 2011

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Reddit – Upvote it: Part II

So in the first blog in this series, we established that Reddit is significant online social movement, but what exactly can it offer a brand or business? Monitoring: Businesses can utilise the platform as a go-to for cutting edge news and content. Monitoring the platform for relevant industry or brand mentions can also yield interesting…

December 2, 2011

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Reddit – Upvote it: Part I

Are you familiar with Reddit? Is the social news site incorporated into your social media monitoring and planning? So, what is Reddit? A dark horse of the online world, Reddit is a sharing platform that businesses and brands alike should be au fait with. It’s an online space where users or ‘redditors’ as they are…

December 1, 2011

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Twitter bios – nominate the worst of 2011

Are you, like us, constantly astounded by what people say in their Twitter biography? You know what I mean – they range from the sublime to the ridiculous, from the disingenuous to the hilarious. Well, as Twitter continues to grow we can only expect more of these bizarre and shameless 160 character profiles. So let’s…

November 30, 2011

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Are cats the new Pizza Express? The value of social currency

Estate agents used to say, that if Pizza Express opens in a new area, it’s a sure sign property prices in said area are about to rise; and smart property investors should pay attention. So I put it to you, if a meme spreads across YouTube, it’s a sure sign that a new trend is…

November 25, 2011

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Social media agency issues warning to Cadbury

We love purple as much as the next company, but it appears Cadbury have decided to take it to the next level in a recent trademark dispute settled yesterday with Nestlé. Cadbury wanted to trademark the tint and made the case that it has used the colour on its packaging for more than a century.…

November 18, 2011

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The ideal social media consultant. It’s Psych 101

An experimental scientist? A mathematician, an historian, an IT geek, a money making  economist or socially savvy psychologist? Last week we conducted a Twtpoll to discover who you would rather employ as a social media consultant for your business. The results were eye opening. To our great surprise the mathematician received no votes.  One thing…

November 14, 2011

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4 points for a marketer to consider before venturing into Google+

Before hastily setting up a Google+ page for your business, you need to step back and consider whether there is any value in joining the early adopters. We pulled together 4 points to help you evaluate whether it is worth your company embracing Google+:  1.  Objective – Are you targeting your Google+ to generate awareness…

November 10, 2011

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