KP33_Blog-Square-2021

5 social media blogs you should be following

Any social media marketer knows that working in the platforms every day isn’t enough to qualify themselves as a subject matter expert. With algorithms and channel functionalities changing by the hour, social media marketers need to be reading industry blogs and following platform news to stay ahead of the curve. But with a never-ending list…

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CEB26_Blog-Square-2021

We’re All Out of Crops

Yes, I absolutely did say that! And don’t worry farmers, this has nothing to do with you lot, I promise.   After years of our photos and artwork being subjected to weird cropping, Twitter has FINALLY rolled out their new image display for mobile, and let me tell you, it’s a total *chef’s kiss* moment.…

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KH22_Blog-Square-2021

Stats to help you define your social customer journey

Social skips its way through the whole customer journey, impacting various touchpoints, from awareness right through purchase into advocacy. More importantly, you need to map the journey, in detail, if you hope to be able to deliver a consistent and much-needed customer experience. And you do need to meet customers’ ever-growing expectations. Peoples’ behaviour has…

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